The Power of Communication It’s no secret that a willingness to openly communicate is one of the most important qualities a leader can possess! I’ve talked about the importance of clear communication with your clients, but one of the most critical factors for your success as a leader can be how you communicate with your team as well. Without...
Labor Day 2018 The Melrose offices are closed today, Monday, September 3, for Labor Day. We’re wishing our employees a great long weekend and a well-deserved break!
An Open Mind Having a closed mind — to new ideas, thoughts, and opportunities — is a sure-fire way to limit the growth of your business. Consider this: when faced with an idea that doesn’t follow the path you might typically take, do you immediately shut it down mentally? Instead, allow it to challenge you! Making a...
Procrastination — And What You Can Do About It! I’ll let you in on a hint: many of the most successful people you know still struggle with overcoming the curse of procrastination. The old adage is true, it’s often harder to get started than it is to finish! The same rings true in business. There are ways...
A Quick Tip for New Board Members New to your Association’s Board of Directors? Here is a key tip that can help you do your job of protecting homeowners’ investments, quality of life, and security, while also helping you avoid being slapped with a lawsuit along the way: You want to be responsible for your decisions,...
Fourth of July 2018 The Melrose offices are closed today in celebration of the Fourth of July. Here’s to wishing everyone in each of our communities a wonderful (and safe) holiday!
Innovation in Leadership While you can’t plan for innovation, you can create a culture that supports it. Engaging with your staff, sitting down to brainstorm regularly, and communicating openly with your team will help you towards this goal. How much time do you spend pushing the boundaries of your imagination? Whether you’re an LCAM looking...
Clear Communication The more you’re able to talk with customers and understand their experiences, the easier it is to determine what you should be doing or could be doing more effectively. Feedback from your client base can be one of the greatest tools to bettering your business! Successful businesses focus on honest, open communication with their customers. Here...
Listen Actively Do you remember the last time you talked and listened to someone around you, completely free of distractions? In the past, I’ve written about the importance of making an effort to listen thoughtfully. You can apply this lesson to many facets of your life, whether professional or personal. As important as your management skills are...
