Professional HOA Management vs. Self-Management Homeowners’ Association Management, more commonly referred to as HOA Management, exists in a few common forms. Some Associations get along well with self-management, meaning that the Board takes care of all Association matters without hiring outside contractors. Others (typically larger or more complex Associations) turn to professional management. Generally speaking, professional management refers...
The Importance of Educating Your Clients Don’t just speak to your customers, take the time to educate them. If you want to keep your clients happy, be sure to educate them on what it is you do and what they can expect from you! This translates to many professions, but here’s a relevant example for...
Outlook is Everything Here is an interesting piece about how negative thoughts can permeate and affect many facets of our lives. The author points out that, in medicine, the negative presentation of an event or therapy can potentially lead to more negative outcomes — she refers to this as the “nocebo effect”. As a leader, you...
